Job FAQ

Frequently Asked Questions

Where do I begin?  Everything begins at the San Juan County website – www.sjcounty.net.  You should click on “job opportunities” link and select “current job opportunities”.   Click on the job of interest to you and view the job description.  Select “apply” to complete the online application.  The application is designed to be completed while you are online.  It cannot be downloaded to your computer.  Remember to make a record of your username and password once you have sent up an account.

No computer or computer skills?  If you do not own a computer or don’t know how to use one, you may visit the Human Resources Department located at 305 S. Oliver Drive in Aztec, NM. to use one of our public access computers, or we can complete the application for you.  If you experience a problem or if you have questions about the online application process, please don’t hesitate to call 505-334-4522 and we will be happy to help you.

Can I submit a paper application?  The County no longer accepts paper applications.  Applicants must use our web-based recruitment system.  The Human Resources Department is available to those who do not use computers at 305 S. Oliver Drive in Aztec, NM or by calling 505-334-4522.

How do I find what jobs are available?  A list of available recruitments can be viewed 24 hours a day, 7 days a week from any computer with Internet access.  Visit the San Juan County website www.sjcounty.net and click on the Job Opportunities link and then select current job opportunities.  You can also contact the Human Resources Department at 505-334-4522.

How will I know if my application was received?  You will see a confirmation message on your screen when your online application has been successfully submitted. 

What information will I be asked to provide?    You will be asked to provide personal information such as name, address, phone number, email address, driver’s license information, etc.  as well as information pertaining to your education, employment history, certifications and licenses, and three professional or personal references.  You may also electronically attach a resume and other applicable documents to your online application.

What if I don’t have an email address?  An email address is a required part of the online application, but you may indicate paper as your preferred method of communication and receive any communication via phone or U.S. Postal Service.  If you would like to have an email account, you may sign up for a free account at several sites including Hotmail, Gmail or Yahoo!

May I submit a resume or additional documentation?  The online application does allow you to attach a file or copy and/or paste information into the designated resume section.  The attachment has no page limit and you may include a cover letter.  If you are unable to attach your documents for any reason, you may fax your attachments to 505-334-4510.  Resumes will not be accepted in lieu of an online application.

Am I required to submit a resume?  No. The submission of resumes, letters of interest, etc. is option unless otherwise noted.  Determination of qualifications is based on the content of the application form.

What if I am interested in a position that is not currently open for applications?  The County does not hold applications to review for future job openings.  Each time you submit an application it is used only for the particular job opening for which it is submitted.   You may complete and store an application so it will be ready for you to submit when you do find a recruitment which interests you.  To do this, go to Create an Account/Application Login.  Create your account (be sure and make a note of your username and password for future use).  Create your account, complete and save the application.  To ensure you don’t miss a job opportunity, you should complete a job interest card.  See below.

Can you notify me when a certain job opportunity becomes available?  You may request email notification when a job opens in your field of interest.  Go to our website www.sjcounty.net and click on “Jobs”.  Then, select “Job Interest Card” from the drop-down, and follow the instructions to set up the notification process.  Interest cards will be active for a period of one year.

What if I miss the closing date?  Unfortunately, the County will not accept an application once the closing date has passed.  Please continue to check the website on a weekly basis to apply for new jobs as they become available.  You may also want to complete a job interest card to be notified automatically  when a particular position becomes available.  See above.

Can I apply for more than one position at a time?  Yes, you can apply for multiple current job openings.  You will, however, be required to submit an application for each opening.  Your information will be saved in the system for you, but you should always check for “Supplemental Questions” for each opening as these vary from position to position.

Who will see the information on my online application?  All information is on a secure web server.  Only the Human Resources Department and appropriate hiring department personnel are authorized to review your application information.  San Juan County does not share its database with any other companies or localities.

Can I print a copy of my application?  After you have submitted the application, you will see a link to “Click here for a printable version of the application you just submitted.”

What are supplemental questions?   These specific job related questions will appear for you to answer on the online application.   Not every position requires supplemental questions.  These important questions relate directly to the position in the particular department for which you are applying.  Your answers will be reviewed by Human Resources staff and the hiring panel to assist in the determination of your suitability for the position.   It is recommended that you compose detailed answers to these questions.  You may copy and paste your answers to the questions into the online application.

What steps can I take to ensure I have satisfactorily completed my online application?   San Juan County carefully evaluates each application based on education, experience and skills related to the position, including test results (if any).   Completing a detailed application is the first step in the hiring process.  It is important to read the job announcement and to supply detailed information about your education, experience and skills related to the description of the job.  Please consider the information in the “Minimum Qualifications” section. 

MINIMUM QUALIFICATIONS:  All job announcements contain minimum requirements.  These are the qualifications you must have in order to qualify for the position.  Ensure you clearly identify on your application that you meet these minimums.

EQUIVALENT COMBINATION:  Some job openings allow for the substitution of other education and/or experience to satisfy the minimum qualifications.  Be sure to indicate how the substitutions you possess directly relate to the established minimums.

PREFERENCES:  Some job postings indicate preferences or ideal candidate attributes.  Applicants who possess these noted preferences will be considered a closer match for a job opening.

WORK EXPERIENCE:  Please provide complete employment history for each employer for at least the last seven years starting with your present or most recent experience.  Please be as specific as you can, and include the employer’s name, address and phone number. 

REFERENCES:  It is important that you provide current contact information for the three references required on the application.  You should chose references who will be available by phone during normal work hours.  These may be personal or professional references, but no relatives.

What if I run out of time and cannot complete the online application?  No application is submitted until you click the “Accept” button, which is “Step 4: Confirm and Submit” (refer to the progress guide at the top of the screen).  If at any time you cannot complete your application, save your work and logout.  You can always log back in the system at a later time by using your username and password to complete your application.  Be sure to submit your application by the closing date/time.

Will I be considered for jobs other than the one I specifically applied?  No.  You must submit a separate application for each job posting individually.

Can you tell me more about additional requirements addressed in the supplemental questions?  Some recruitments require additional steps such as testing, completion of background authorization forms, etc.  Any additional requirements will be described in detail in the “supplemental questions” section of the application form.  In most cases your application will not be considered if you have not completed these additional requirements no later than one working day past the recruitment closing date.   WorkKeys testing is administered by the New Mexico Workforce Connection by appointment only.   Clerical testing is administered in the County’s Human Resources Department without an appointment from 7 a.m. until 4 p.m. Monday through Thursday.   Background authorization release forms must be completed and submitted to the Human Resources Department via fax, email, in person or U.S. Postal Service.  Please ensure you have read the supplemental questions carefully and follow through with any additional requirements described therein.

 

What happens after my application is submitted?  You will see a confirmation message on your screen when your online application has been successfully submitted.  The deadline for testing (if required for the position for which you applied) is normally one business day following the closing date.  Candidates who do not complete the required testing will not be considered.  Candidates from out of the area may be allowed to test if/when they are selected for an interview, but these candidates must contact the Human Resources Department in advance to make these arrangements.  Applications (and test scores if applicable) will be reviewed by the Human Resources Department after the closing date, and the applications of the qualified candidates will be forwarded to the appropriate hiring department authority for consideration.  If you are selected for an interview, you will be notified by phone within a couple of weeks of the closing date.  If you are not selected for an interview, you will receive a letter via email.  Your email notification may go to your junk mail if your email security does not recognize San Juan County as a safe sender.  If you need additional information concerning the status of your application, please contact the Human Resources Department at 505-334-4522.

What is the process for hiring an employee?  Candidates recommended for hire will be given a verbal conditional offer of employment over the phone.  Upon acceptance of the offer a background check will be performed consisting of national and local criminal history and sex offender checks, Social Security address history, past employment verification and reference checks.  Upon receipt of a satisfactory background report the Human Resources Department will contact the candidate to schedule a pre-employment drug screen (and physical exam and/or TB test if applicable), and follow up with a conditional offer of employment letter.  Upon receipt of passing drug screen results (and physical exam and/or TB test if applicable), the Human Resources Department will send a final job offer to the candidate via the U.S. Postal Service along with information concerning the new employee onboarding process.

I have a disability.  Will San Juan County offer me assistance in the employment process or in the form of an accommodation?  If you need an accommodation to apply for a position or to complete the essential functions of the job, please contact the Human Resources Department at 505-334-4522.

Why work at San Juan County?  San Juan County is a great place to live and work because people are undoubtedly considered our most valuable asset.  The County offers many diverse benefits to employees including stability of work, great retirement program, superior benefit package (refer to website sjcounty.net.  Select Human Resources from Department option and selected “Benefits” for a complete list of benefits), opportunity for advancement, four-day work week for most departments, diverse opportunities, great management and co-workers and much, much more.

We believe people work best when there is a foundation of trust.  We will deal fairly with the community in which we serve and with our fellow employees.  We will show a commitment to our “Core Values” (Professionalism, Respect, Accountability, Integrity, Service and Excellence) by choosing relationships built on trust and teamwork while working together to “Build a Stronger Community”.

If you are seeking a rewarding career while serving your community, you have made the right decision to consider San Juan County.